Terms of Service

Effective Date: July 8, 2026  |  Last Updated: July 8, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Punch Pizza ("Company," "we," "us," or "our"), governing your access to and use of the Site and all related services, content, features, and functionality offered through punchpizzahot.click.

By accessing the Site, placing an order, creating an account, subscribing to any newsletter, or otherwise engaging with the Company's online presence, you expressly agree to be bound by these Terms. Your continued use of the Site following the posting of any modifications constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, registered users, customers, and others who access or use the Site. If you are using the Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to "you" shall include both you individually and that entity.

You must be at least eighteen (18) years of age to use this Site and to place orders. By using this Site, you represent and warrant that you meet this age requirement. If you are under the age of eighteen (18), you may only use this Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Punch Pizza is a food service business operating in the United States, offering customers the ability to browse our menu, place online food orders, and access related promotional and informational content through our website at punchpizzahot.click. Our services include, but are not limited to, the following:

2.1 Online Ordering

Customers may place orders for pizza and other food items through the Site. Orders may be fulfilled via delivery, carry-out, or dine-in, subject to availability in your area and the operational hours of the applicable location. The Company reserves the right to refuse or cancel any order at its sole discretion, including but not limited to cases involving suspected fraud, pricing errors, or product unavailability.

2.2 Menu and Product Information

The Site provides information about our food offerings, ingredients, nutritional content, and pricing. While we make every effort to ensure the accuracy of this information, menu items, prices, availability, and nutritional data are subject to change without prior notice. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order.

2.3 Promotions and Loyalty Programs

From time to time, Punch Pizza may offer promotional deals, discount codes, loyalty rewards, and special offers through the Site. All such promotions are subject to their own specific terms and conditions, which will be communicated at the time of the offer. Punch Pizza reserves the right to modify, suspend, or terminate any promotion at any time without notice.

2.4 Customer Communications

With your consent, the Company may communicate with you via email, SMS, or other digital channels to confirm orders, provide customer service, share promotional materials, or deliver operational updates. You may opt out of promotional communications at any time by following the unsubscribe instructions contained in our messages or by contacting us directly.

3. User Obligations and Prohibited Activities

By using this Site, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Site. The following obligations and restrictions apply to all users:

3.1 User Responsibilities

• You agree to provide accurate, current, and complete information when placing orders, creating an account, or otherwise interacting with the Site.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
• You agree to use the Site only for personal, non-commercial purposes, unless otherwise expressly authorized by the Company in writing.
• You agree to comply with all applicable federal, state, and local laws and regulations when using the Site.

3.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities in connection with the Site:

• Submitting false, misleading, or fraudulent orders or personal information.
• Using the Site to engage in any form of harassment, abuse, or harm toward other users or Company employees.
• Attempting to gain unauthorized access to any portion of the Site, server, or network connected to the Site.
• Using automated tools, bots, scrapers, or similar technology to access, collect, or harvest information from the Site without our express written consent.
• Reverse engineering, decompiling, disassembling, or otherwise attempting to extract source code from the Site.
• Uploading, transmitting, or distributing any viruses, malware, spyware, or other malicious code to or through the Site.
• Using the Site to infringe the intellectual property rights, privacy rights, or other rights of any third party.
• Posting or transmitting any unlawful, defamatory, obscene, indecent, or objectionable content on or through the Site.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Engaging in any activity that disrupts, damages, or impairs the performance or availability of the Site.
• Using the Site in any manner that violates the FTC Act, the Computer Fraud and Abuse Act (18 U.S.C. § 1030), or any other applicable federal or state law.

Violation of any of the above prohibitions may result in immediate termination of your access to the Site and may expose you to civil and/or criminal liability.

4. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, audio clips, video content, digital downloads, data compilations, software, and the overall design and layout of the Site (collectively, the "Content"), is the exclusive property of Punch Pizza or its content suppliers and is protected by United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable laws.

4.1 Trademarks

The Punch Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of Punch Pizza. You may not use such marks without the prior written permission of the Company. All other trademarks appearing on the Site are the property of their respective owners.

4.2 Limited License

Subject to your compliance with these Terms, Punch Pizza grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with ordering food and accessing related content. This license does not include the right to: (a) resell or make commercial use of the Site or its Content; (b) download or copy account information for the benefit of another person or entity; (c) use data mining, robots, or similar data gathering and extraction tools; or (d) reproduce, duplicate, copy, sell, or exploit any portion of the Site without our express written permission.

4.3 User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content to the Site, you grant Punch Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media. You represent and warrant that you own or otherwise control all rights to such content and that its use by the Company does not violate the rights of any third party.

5. Payment Terms

5.1 Pricing

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. Prices shown are inclusive of the base product cost and do not include applicable taxes, delivery fees, service charges, or gratuity unless expressly stated. The final order total, including all applicable charges, will be displayed to you before you complete your purchase.

5.2 Payment Methods

Punch Pizza accepts various forms of payment, which may include major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets, and other payment methods as may be made available through the Site. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.

5.3 Order Confirmation and Billing

Upon placing an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order; rather, it acknowledges receipt of your order request. Punch Pizza reserves the right to cancel or refuse any order after confirmation for reasons including but not limited to pricing errors, product unavailability, or suspected fraudulent activity. In such cases, any charges will be promptly refunded.

5.4 Taxes

You are responsible for all applicable sales taxes, use taxes, and other governmental charges imposed on your purchases. The Company will collect and remit applicable taxes as required by federal, state, and local law.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared and dispatched. If you believe your order was incorrect or unsatisfactory, please contact us at [email protected] within a reasonable time of receiving your order. Refunds or replacements may be issued at the Company's sole discretion.

6. Disclaimers

7. Limitation of Liability

8. Indemnification

You agree to defend, indemnify, and hold harmless Punch Pizza, its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Site or any services obtained through the Site;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your infringement of any intellectual property or other rights of any third party;
• Any content or information you submit, post, or transmit through the Site;
• Your negligence or willful misconduct.

Punch Pizza reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You may not settle any claim without the prior written consent of Punch Pizza.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and, to the extent applicable, the laws of the state in which Punch Pizza's principal place of business is located, without regard to its conflict of law principles.

To the extent that any dispute is not subject to arbitration as provided in Section 10 below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located in the United States, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

The Company's online operations and compliance obligations are governed by applicable federal laws, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.), which governs unfair or deceptive acts and practices in commerce;
• The Electronic Communications Privacy Act (18 U.S.C. §§ 2510–2523);
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The Children's Online Privacy Protection Act (15 U.S.C. §§ 6501–6506), to the extent applicable;
• The California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and the California Privacy Rights Act, as applicable to California residents.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact Punch Pizza at [email protected] and provide a written description of your claim or dispute, along with the relief sought. The parties agree to negotiate in good faith to resolve the dispute within thirty (30) days of the date the notice is received. If the dispute cannot be resolved informally within this period, either party may proceed to binding arbitration as described below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES RATHER THAN JURY TRIALS OR CLASS ACTIONS.

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Site or services, shall be resolved by final and binding arbitration administered by a nationally recognized arbitration organization, such as the American Arbitration Association ("AAA"), in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding.

The arbitration shall be conducted on an individual basis. You and Punch Pizza each waive the right to a trial by jury and the right to participate in a class action or class-wide arbitration. If this class action waiver is found to be unenforceable, the entire arbitration agreement in this section shall be null and void, but the remaining provisions of these Terms shall continue in full force.

10.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, confidential information, or other proprietary rights.

10.4 Time Limitation on Claims

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE. FAILURE TO FILE WITHIN THIS PERIOD SHALL RESULT IN PERMANENT BARRING OF SUCH CLAIM.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to access or use the Site. Punch Pizza reserves the right, in its sole discretion, to terminate or suspend your access to the Site, with or without cause and with or without notice, including for the following reasons:

• Violation of any provision of these Terms;
• Conduct that the Company determines to be harmful to other users, third parties, or the Company's business interests;
• Suspected fraudulent, abusive, or otherwise illegal activity;
• Extended periods of inactivity;
• A request from law enforcement or other government agencies.

Upon termination, your right to use the Site will immediately cease. You may also terminate your use of the Site at any time by ceasing access to the Site and, if applicable, by deleting your account. Termination of your access to the Site shall not relieve you of any obligations or liabilities incurred prior to termination.

The following sections of these Terms shall survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive termination.

12. Changes to Terms

Punch Pizza reserves the right to modify, update, or revise these Terms of Service at any time, at its sole discretion. When changes are made, the Company will update the "Last Updated" date at the top of this page. For material changes, the Company may provide additional notice through the Site, by email, or through other reasonable means.

Your continued use of the Site after any such changes have been posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Site immediately. It is your responsibility to review these Terms periodically to stay informed of any updates.

Changes to these Terms are effective immediately upon posting unless a specific effective date is otherwise stated. No modification of these Terms by you shall be valid unless made in writing and expressly agreed to by an authorized representative of Punch Pizza.

13. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content that are not owned or controlled by Punch Pizza. The Company has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. By accessing third-party links through the Site, you do so at your own risk, and you acknowledge and agree that Punch Pizza shall not be liable for any harm or damages caused by your access to or use of such third-party websites or services.

We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit. The inclusion of any link on the Site does not imply endorsement, sponsorship, or recommendation by Punch Pizza of the linked website or its operators.

14. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information in connection with your use of the Site and our services. By using the Site, you consent to the practices described in our Privacy Policy.

To the extent you are a resident of California, your privacy rights are further protected under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as detailed in our Privacy Policy.

15. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or contrary to public policy, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. In either case, the remaining provisions of these Terms shall continue in full force and effect and shall not be affected, impaired, or invalidated by the invalidity or unenforceability of such provision.

The parties agree that any invalid or unenforceable provision should be construed as narrowly as possible so as to give maximum possible effect to the intentions expressed in these Terms.

16. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other legal notices, policies, or guidelines published by Punch Pizza on the Site, constitute the entire agreement between you and Punch Pizza with respect to your use of the Site and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and the Company relating to the subject matter hereof.

No waiver by Punch Pizza of any breach or default of these Terms shall be deemed a waiver of any preceding or subsequent breach or default. The failure of Punch Pizza to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

Punch Pizza shall not be liable for any delay or failure to perform its obligations under these Terms arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil disturbances, governmental actions, strikes, labor disputes, power outages, internet service interruptions, or any other extraordinary event that could not have been reasonably foreseen or prevented.

18. Electronic Communications and Notices

By using the Site and providing your email address, you consent to receive electronic communications from Punch Pizza. These communications may include transactional emails (order confirmations, receipts, notifications) and, with your separate consent, promotional emails and marketing materials. You acknowledge that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

Notices from you to Punch Pizza must be sent via email to [email protected] or by written correspondence to our address listed below. Notices will be deemed effective upon receipt.

19. No Waiver

The failure of Punch Pizza to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Punch Pizza. No course of dealing or failure of the Company to strictly enforce any term, right, or condition of these Terms shall be construed as a waiver of such term, right, or condition.

20. Assignment

You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Punch Pizza. Punch Pizza may freely assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, sale of assets, or operation of law. These Terms shall be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

21. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation, please contact us using the information below: